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Recently, the artificial intelligence startup Scale AI has been involved in a serious data security scandal. This highly valued company, which was acquired by Meta for 49% of its shares for 14.8 billion dollars, was exposed for using public Google Docs to store confidential information from numerous clients including Meta, Google, and xAI. Google Docs is a convenient collaboration tool, but its sharing options of either inviting or completely public access clearly conflict with any company's strict security standards. It was reported that anyone who knew Sca

On June 18th, the artificial intelligence research institute OpenAI officially open-sourced its customer service agent framework, marking an important step in the company's layout of enterprise-level AI solutions. This framework aims to promote the practical commercial application of intelligent agent systems from laboratory environments to real-world scenarios by providing transparent toolchains and clear implementation examples.

At the Volcano Force Original Power Conference held today, Tan Dai, president of Volcano Engine, disclosed a set of eye-catching data: By the end of May 2025, the daily average token calls of the BeanPod large model had reached 16.4 trillion, which is 137 times that at the time of launch. Tan Dai stated that since its release, the BeanPod large model has continued to iterate and optimize, being widely used in various scenarios such as content creation, intelligent customer service, data analysis, and others, becoming an important engine for enterprise intelligence transformation. According to the latest market data from IDC, Volcano Engine now holds *

A key technical hurdle in the AI voice customer service field—delay and unnatural conversation experience—has finally been overcome. The phone AI system with human-like real-time response capabilities was jointly developed by Phonetic AI company Phonely, inference optimization platform Maitai, and chip manufacturer Groq. This advancement propels voice AI into a new era of human simulation. According to disclosures, Phonely’s response speed increased by over 70%, and the AI dialogue accuracy rate rose from 81.5% to

As the Christmas season approached in 2023, the American large chain retailer Target announced that it would enhance the holiday shopping experience through artificial intelligence technology. From launching the AI chatbot Store Companion, to introducing a predictive inventory system, to deploying the marketing platform Roundel, Target has bragged about building the future of retail. But reality is much crueler than its promotion. A class-action lawsuit claims that this technological innovation is actually part of a large-scale surveillance program, even suspected of using facial recognition software. One plaintiff alleged that

As the challenges and pressures faced by the banking industry in digital transformation intensify, more and more banks are beginning to integrate large model technology into their core businesses, rather than simply relying on chatbot applications. The latest financial reports show that some major domestic banks have made significant progress in technology investment and large model applications, but also reveal a trend of differentiated investment. According to an analysis of ten major banks by Titanium Media App, including the six major state-owned banks and several joint-stock banks, six of them have seen a reduction in technology investment. For example,

The rapid advancement of Artificial Intelligence (AI) models has led to concerns about the true performance of these models, despite continuous improvements by developers. To address this, the Vector Institute, founded by Geoffrey Hinton, has released a research study, "Assessing the State of the Art," which provides a comprehensive evaluation of 11 leading open-source and closed-source models through an interactive leaderboard. The evaluation covers mathematics, general knowledge, and coding.

Recently, Fliggy, the online travel service platform, revealed its progress in exploring artificial intelligence (AI). According to Fliggy's latest data, the AI-assisted coding penetration rate in its technology development has reached 70%. Meanwhile, all hotel business development personnel are 100% equipped with AI-powered business intelligence agents, providing strong support for business development. In customer service, Fliggy's AI customer service has handled approximately one-tenth of user-initiated online inquiries, significantly improving customer response efficiency.

At Adobe Summit 2024 in Las Vegas, Adobe unveiled Project Slide Wow, an experimental project generating significant buzz among data analysts and marketers. This generative AI-powered tool aims to transform raw customer data into compelling PowerPoint presentations, offering a magical solution for PPT creation. Data is automatically transformed into visually engaging presentations.

On March 17th, DingTalk announced a significant AI capability – the AI Customer Service Assistant. This feature automatically integrates with company websites, official accounts, and other platforms to directly serve consumers and corporate clients. This innovative initiative has been widely welcomed by corporate clients, with over 700 companies, including Cloudminds Technology, Rokid, Redline, Aowei Electronics, and Precise Learning, already using it.